The Council of the European Union on Monday gave final approval to updated legislation strengthening the rights of victims of crime across the bloc.
The revised directive updates the EU’s 2012 framework on victims’ rights, support and protection, introducing new measures on access to information, reporting procedures, specialist support and safeguards for personal data.
Under the new rules, victims will be able to report crimes more easily and access a dedicated EU-wide helpline on 116 006 for support and information. National helplines will be able to continue operating alongside the European number.
Cyprus Justice and Public Order Minister Costas Fytiris said the updated EU law sends a clear message that victims are entitled to strong protection and effective support.
“No one should have to face the consequences of crime alone,” he said, highlighting the role of the 116 006 helpline in helping victims access information about their rights, as well as guidance and support.
The helpline will provide information on victims’ rights, emotional support and guidance on available services.
The legislation also requires member states to develop accessible digital tools allowing victims to report crimes online and submit evidence electronically.
Children who are victims of crime will be entitled to specialist support services, psychological assistance and protection measures adapted to their age. The rules also allow statements by child victims to be recorded on video.
Access to legal aid will also be strengthened for victims who do not have sufficient financial means, helping them exercise their rights and pursue compensation.
Victims awarded compensation in criminal proceedings will benefit from stronger measures to ensure payment by the offender. In cases of intentional violent crimes, if compensation is not paid within a reasonable time, member states may, under certain conditions, advance the amount and later recover it from the offender.
The directive also introduces stronger safeguards for the protection of victims’ personal data, with the aim of encouraging crime reporting and improving access to justice.
The directive is expected to be published in the Official Journal of the European Union in July 2026 and will enter into force 20 days after publication. Member states will then have 24 months to transpose it into national law.
Source: CNA
